Shift Leader: Guest Experience Leader (Flexible Hours)

Penn Station East Coast Subs; Dickson (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

FREE Meal on days you are working

Job summary

Penn Station East Coast Subs in Dickson, OK is seeking a Shift Leader to guide front-line staff, take orders, handle cash, and ensure fast, friendly service. You will open or close the restaurant, coach teammates, and uphold hospitality standards while maintaining cleanliness and food safety.

The role emphasizes leadership, teamwork, and guest satisfaction in a fast-paced environment, with flexible scheduling and opportunities to develop customer-service and operations skills.

Qualifications

• Must be team-oriented with strong customer service skills
• Reliable transportation required
• Authorized to work in the United States
• Must be at least 17 years old

Responsibilities

• Serve guests by taking orders and handling cash/credit cards with courteous, responsive service
• Deliver meals to guests at tables or pickup areas while maintaining high service standards
• Maintain cleanliness of work area, dining room, parking lot and restrooms
• Stock as needed to maintain inventory during shift
• Lead and coach team members to follow policies and deliver excellent hospitality
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant as a key holder

Skills

Teamwork

Customer service

Reliability

Authorized to work in the UnitedStates

Job description

Penn Station East Coast Subs in Dickson, OK is seeking a Shift Leader to guide front-line staff, take orders, handle cash, and ensure fast, friendly service. You will open or close the restaurant, coach teammates, and uphold hospitality standards while maintaining cleanliness and food safety.

The role emphasizes leadership, teamwork, and guest satisfaction in a fast-paced environment, with flexible scheduling and opportunities to develop customer-service and operations skills.