Shift Leader: Guest-Driven Ops & Team Growth

RaceTrac; West Palm Beach (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Shift-based incentives

Career growth opportunities

Leadership development and training

Flexible scheduling

Benefits package

Job summary

RaceTrac in West Palm Beach, FL is seeking a hands‑on Shift Manager to lead a fast‑paced store team and deliver exceptional guest service. You’ll set the tone, coach staff, and ensure food safety, cleanliness, and inventory control while handling cash and store operations.

We look for 2–3 years in retail or food service with 1+ years of leadership. Competitive pay, growth opportunities, flexible schedules, and a comprehensive benefits package await the right candidate.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast‑paced, high‑volume, guest‑focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Lead a Winning Team on Your Shift: Set the tone with a cheerful, can‑do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real‑time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence: Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check‑in, and promotional communication.
• Oversee key store processes including write‑offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability: Relay important updates from leadership to shift associates, monitor task completion, and provide feedback.

Skills

Leadership

Communication

Team Building

Guest Service

Education

High School Diploma or GED

Job description

RaceTrac in West Palm Beach, FL is seeking a hands‑on Shift Manager to lead a fast‑paced store team and deliver exceptional guest service. You’ll set the tone, coach staff, and ensure food safety, cleanliness, and inventory control while handling cash and store operations.

We look for 2–3 years in retail or food service with 1+ years of leadership. Competitive pay, growth opportunities, flexible schedules, and a comprehensive benefits package await the right candidate.