Shift Leader - Growth, Training & Guest Experience

Dunkin’ @ The Wolak Group - W Falmouth; Falmouth (ME); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay $15.25–$19.00/hr

Hours that work for you

Tuition reimbursement through Southern

Tuition reimbursement through Southern

Job summary

The Wolak Group, a Dunkin' Donuts franchise, is looking for a Shift Leader in Falmouth, ME. You will oversee shift operations, guide team members, and ensure outstanding guest service. You will model excellence, coach staff, and maintain safety and quality across all duties.

Join a growing network where competitive pay, benefits, and opportunities for career advancement are offered as part of a supportive team culture.

Qualifications

• Experience leading a team in a fast-paced service environment.
• Strong coaching and training abilities to develop staff.
• commitment to guest satisfaction and service excellence.

Responsibilities

• Lead and supervise shift operations to deliver exceptional Guest Service.
• Coach and train team members to maintain quality standards.
• Ensure duties are completed and food/beverages meet safety and quality guidelines.

Job description

The Wolak Group, a Dunkin' Donuts franchise, is looking for a Shift Leader in Falmouth, ME. You will oversee shift operations, guide team members, and ensure outstanding guest service. You will model excellence, coach staff, and maintain safety and quality across all duties.

Join a growing network where competitive pay, benefits, and opportunities for career advancement are offered as part of a supportive team culture.