Shift Leader - Growth, Operations & Guest Experience

Cicis Pizza; Ashburn (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling

Growth opportunities

Medical, dental, vision benefits onDay

Commuter and cell phone benefits

3 weeks PTO including holidays

8% annual bonus

Volunteer PTO 3 days/yr

401k participation

Company swag

Free pizza

Job summary

Cicis Pizza is seeking an Assistant Shop Leader to assist the Shop Leader in driving sales and controlling costs while maintaining operational excellence. You will mentor team members, ensure safety and quality, and contribute to a positive guest experience in a fast-paced pizza environment.

The role emphasizes leadership development, adherence to policies, and strong communication with staff and vendors. Flexibility to work evenings and weekends is required for this high-volume, guest-focused

Qualifications

• High School Diploma or GED required.
• At least 2 years of restaurant leadership experience.
• Food Handlers license or ServSafe certification required.
• Strong time-management and multitasking abilities.
• Excellent written and verbal communication.
• Able to work late nights, weekends, and holidays.

Responsibilities

• Lead daily operations and drive sales while ensuring cost controls.
• Manage shop profitability by following cash control, inventory, and labor procedures.
• Ensure fast, accurate service and a consistent guest experience.
• Adhere to health and safety codes and company policies.
• Develop future leaders and conduct performance feedback conversations.
• Follow preventative maintenance for facility and equipment and keep shop clean.
• Build relationships with vendors, community, and neighbors.

Skills

Time management

Communication

Delegation

Multi-tasking

Education

High School Diploma or GED

ServSafe certification or Food Handlers license

Job description

Cicis Pizza is seeking an Assistant Shop Leader to assist the Shop Leader in driving sales and controlling costs while maintaining operational excellence. You will mentor team members, ensure safety and quality, and contribute to a positive guest experience in a fast-paced pizza environment.

The role emphasizes leadership development, adherence to policies, and strong communication with staff and vendors. Flexibility to work evenings and weekends is required for this high-volume, guest-focused