Shift Leader — Growth, Flexible Scheduling & Bonuses

Workstream; Great Falls (MT); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Free meals

Flexible scheduling

Tips and weekly bonuses

Advancement opportunities

Fast-paced work environment

Job summary

Five Guys Burgers and Fries is seeking a Shift Leader in Great Falls, MT. The role focuses on maintaining high standards of customer service, supervising crew, and ensuring efficient restaurant operations. Responsibilities include coordinating breaks, food safety, and training new staff, while handling cash and maintaining a secure environment.

The position offers growth opportunities in a fast-paced, team-oriented setting with emphasis on quality and guest satisfaction.

Qualifications

• Provides service excellence by assisting customers and resolving issues.
• Manages cash transactions securely and accurately following policies.
• Trains new associates and coordinates on-the-job coaching.
• Enforces food safety and HACCP standards across shifts.
• Leads a team to ensure smooth restaurant operations.

Responsibilities

• Monitor day-to-day activities of crew and coordinate breaks.
• Complete opening, daily, and closing procedures per policy.
• Assist management with on-the-job training of new staff.
• Operate cash register and ensure security of cash.
• Move supplies and equipment between storage and work areas.
• Assist with product rotation and inventory counts as needed.
• Address customer complaints per policy to ensure satisfaction.
• Uphold safety standards and report hazards.
• Support a fast, clean, and friendly dining environment.

Skills

Customer service

Cash handling

Training

Safety compliance

Team leadership

Job description

Five Guys Burgers and Fries is seeking a Shift Leader in Great Falls, MT. The role focuses on maintaining high standards of customer service, supervising crew, and ensuring efficient restaurant operations. Responsibilities include coordinating breaks, food safety, and training new staff, while handling cash and maintaining a secure environment.

The position offers growth opportunities in a fast-paced, team-oriented setting with emphasis on quality and guest satisfaction.