Shift Leader — Growth, Benefits & Flexible Hours

McDonald's Restaurants Limited; Jacksonville (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

PTO

Education benefits

Medical, dental, vision

Free meals

Service awards

Employee Resource Connection

Job summary

McDonald’s Jacksonville is hiring a Shift Manager to lead daily operations, oversee crew and other managers, and ensure high standards of quality, service and cleanliness. The role emphasizes shift planning, performance monitoring, and safety compliance in a fast-paced environment.

We value leadership experience in hospitality, a flexible schedule, and a customer‑focused mindset. The position offers competitive pay and benefits at a franchised restaurant location.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality setting preferred.
• Must be 18 years or older to qualify as a shift manager.
• Ability to lead and coach crew and other managers during busy shifts.

Responsibilities

• Lead shifts each week to ensure fast, accurate, friendly service.
• Provide leadership to crew and other managers during a shift.
• Maintain McDonald’s standards for Quality, Service and Cleanliness.
• Plan for each shift, monitor performance, and prepare the next Shift Manager.
• Work to meet targets for shifts and assigned Departments.
• Manage Food Safety, Inventory, Maintenance, Scheduling, Training and communication.

Skills

Leadership experience

Shift management

Customer service

Teamwork

Scheduling

Training

Food safety

Job description

McDonald’s Jacksonville is hiring a Shift Manager to lead daily operations, oversee crew and other managers, and ensure high standards of quality, service and cleanliness. The role emphasizes shift planning, performance monitoring, and safety compliance in a fast-paced environment.

We value leadership experience in hospitality, a flexible schedule, and a customer‑focused mindset. The position offers competitive pay and benefits at a franchised restaurant location.