Shift Leader: Grow, Lead & Elevate Guest Experience

McDonald's; Town of Antigo (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health and Dental Insurance

401k

Tuition Assistance up to $3,000 everyy

Free meals when you are working

50% off meals when you are not working

Job summary

McDonald’s in Wisconsin is seeking a Shift Manager to lead the restaurant team and ensure outstanding guest experiences. You will oversee crew scheduling, coach and motivate staff, and uphold food safety and cleanliness to McDonald’s standards in a fast-paced environment.

The ideal candidate brings a passion for helping others, a strong focus on customer service, and the ability to communicate effectively while making timely decisions.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Oversee crew schedules and shift coverage.
• Inspire and empower: Provide leadership for crew and managers to deliver guest experiences.
• Supervise and lead food safety and cleanliness to meet standards.
• Take actions around safety, security, inventory, and profitability.
• Encourage training and continued learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Team oversight

Job description

McDonald’s in Wisconsin is seeking a Shift Manager to lead the restaurant team and ensure outstanding guest experiences. You will oversee crew scheduling, coach and motivate staff, and uphold food safety and cleanliness to McDonald’s standards in a fast-paced environment.

The ideal candidate brings a passion for helping others, a strong focus on customer service, and the ability to communicate effectively while making timely decisions.