Shift Leader — Grow, Guide & Elevate Guest Service

Jinya Ramen Bar; Charlotte (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Shift Meals

Ability to Grow and Develop

Job summary

JINYA Ramen Bar in Charlotte, NC is seeking a Shift Leader to drive operational excellence across all restaurant functions. You will lead the hourly team, ensure guest satisfaction, maintain product quality, and model best practices while coordinating with the Management Team and supporting POS operations.

The role requires a positive attitude, Serv Safe certification, a proven leadership track record, and open availability including holidays.

Qualifications

• Leader with track record of leadership and great accomplishments.
• Serv Safe Certified.
• Open availability including holidays.
• Willingness to coach/guide/help/assist across FOH & BOH.
• Ability to train and develop others.

Responsibilities

• Run shifts effectively to ensure quality products, guest service, and restaurant cleanliness while maintaining labor and food costs.
• Follows and implements restaurant policies and procedures effectively holding team members accountable for their actions and/or behaviors.
• Ensures the accurate completion and follow-through of all food safety practices and employment law compliance.
• Demonstrates positive and effective role modeling for team members as a coach and mentor to promote team member growth and the development of a high-performing team.
• Routinely monitors and coaches the team on safety best practices related to JINYA Ramen Bar’s hazard communication program and workplace safety.
• Performs restaurant opening and closing procedures effectively.
• Performs and understands managerial functions with the POS system.
• Responsible for restaurant cash management.
• Monitors inventory levels to ensure adequate supply for shifts based on current restaurant sales.
• Holds team accountable for following proper uniform standards including grooming and jewelry guidelines.
• Ensures proper follow-up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
• Performs any other miscellaneous job duties as assigned.

Skills

Leadership

Open availability

Integrity

Coaching & mentoring

Adaptability

Education

Serv Safe Certified

Tools

POS system

Job description

JINYA Ramen Bar in Charlotte, NC is seeking a Shift Leader to drive operational excellence across all restaurant functions. You will lead the hourly team, ensure guest satisfaction, maintain product quality, and model best practices while coordinating with the Management Team and supporting POS operations.

The role requires a positive attitude, Serv Safe certification, a proven leadership track record, and open availability including holidays.