Shift Leader Full Time

Chick-fil-A | Alice, TX; Alice (TX); On-site; USD 27,000 - 37,000; Full time

Job summary

Chick-fil-A Alice is seeking a Shift Leader to guide the team across Front of House and Back of House. You will set a constructive tone for the shift, mentor team members, and ensure smooth daily operations while maintaining high standards of guest service.

The role emphasizes strong communication, delegation, proactive problem solving, and money management skills to support restaurant performance and guest satisfaction.

Qualifications

• Excellent written and verbal communication.
• Positive attitude and encouraging leadership.
• Ability to delegate tasks effectively on shift.
• Apply learned information to new situations and solve problems.
• Understand organizational structure and relationships.
• Be proactive, not reactive on shift.
• Money management proficiency.

Responsibilities

• Lead Front of House and Back of House operations on shift.
• Set a positive and prepared tone for the shift and team.
• Directly oversee team members and trainers.
• Implement feedback from Executive Team.
• Demonstrate integrity and proactively solve problems on shift.

Skills

Communication

Positive attitude

Delegation

Problem solving

Structure awareness

Team leadership

Feedback integration

Flexibility

Money management

Proactivity

Job description

Shift Leaders will lead with character and integrity while striving for constant improvement. Your role is to set a positive and prepared tone for your shift and your team on a day to day basis. You are ultimately responsible for managing systems within the organization (Front of House, Back of House) and leading team members and trainers while positively impacting guests.

In addition to

• Having excellent written and verbal communication skills
• Demonstrating a positive attitude and be encouraging to all
• Effectively delegatingtasks to all on shift
• Have the ability to use learned information in new situations, apply knowledge, solve problems, and implement concepts.
• Have the ability to break down information into parts, understand the organizational structure, and identify relationships between elements.
• Directly oversee team members and trainers
• Positively receive and implement feedback given by Executive Team
• Be flexible
• Have an proficient understanding of money management
• Must show an attempt to beproactive not reactive on shift