Shift Leader — Flexible Scheduling, Early Pay & Cookie Perks

Insomnia Cookies; Town of Oconto Falls (WI); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next日)

Flexible scheduling

Employee discount (free cookies!)

Job summary

Insomnia Cookies is seeking a Shift Leader to guide the bakery team during busy shifts, bake and pack orders, and ensure a warm guest experience from start to finish.

You will mentor the Cookie Crew, delegate tasks, uphold food safety standards, manage the register, and collaborate with store leadership to keep the bakery running smoothly, especially during evenings, late nights, weekends and holidays.

Qualifications

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Positive attitude with a passion for delivering exceptional guest experiences.
• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Lead bakery operations during your shift, ensuring an exceptional guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction, feedback, and support throughout the shift.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain our standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.
• Communicate important updates and partner with store leadership to keep the bakery operating at its best.
• Jump in wherever needed to help your team succeed.

Skills

Customer service

Communication

Team leadership

Positive attitude

18 years or older

Food safety certification

Problem solving

Job description

Insomnia Cookies is seeking a Shift Leader to guide the bakery team during busy shifts, bake and pack orders, and ensure a warm guest experience from start to finish.

You will mentor the Cookie Crew, delegate tasks, uphold food safety standards, manage the register, and collaborate with store leadership to keep the bakery running smoothly, especially during evenings, late nights, weekends and holidays.