Shift Leader — Flexible Hours, Tips & Leadership Growth

Dunkin'; Palm Bay (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earn more with credit card tips

Leadership training

Flexible scheduling

Supportive team atmosphere

Opportunities to develop management

Growth opportunities

Job summary

Brewing Brand is hiring for Shift Leaders to join our Dunkin' network in Florida. Lead and coach a fast-paced team, ensure guest satisfaction, manage shift priorities, and uphold Brand standards while handling cash and inventory.

We offer flexible hours, leadership growth, and perks like credit card tips added to pay. Basic computer skills and English fluency required; prior leadership in retail or hospitality preferred.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Skills

Leadership

Customer service

Communication

Fluent English

Job description

Brewing Brand is hiring for Shift Leaders to join our Dunkin' network in Florida. Lead and coach a fast-paced team, ensure guest satisfaction, manage shift priorities, and uphold Brand standards while handling cash and inventory.

We offer flexible hours, leadership growth, and perks like credit card tips added to pay. Basic computer skills and English fluency required; prior leadership in retail or hospitality preferred.