Shift Leader - Flexible Hours, Growth & Guest Experience

McDonald's Restaurants Limited; Arcadia (CA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Free employee meals

Free uniforms

Flexible hours

Tuition assistance

HS Diploma program

ESL Classes

Career advising

CTU tuition-covered degree

Leadership development program

Employee recognition events

Company awards

Paid sick time (CA law)

Job summary

The MPMC McDonald's Organization seeks a Shift Leader to oversee weekly shifts, ensuring fast, friendly service and top-notch quality. You’ll lead Crew and other Managers, drive food safety, and maintain a welcoming restaurant environment.

Responsibilities include supervising safety procedures, communicating with the team for smooth shifts, meeting targets, and training new staff to support outstanding guest experiences.

Qualifications

• Must be 18 years or older to work as a manager.
• Must be a legal U.S. citizen.
• Must have a California Food Handler Card verified by an accredited source.

Responsibilities

• Oversee shifts weekly and ensure fast, accurate, friendly guest experiences.
• Provide leadership to Crew and Managers during a shift to maintain Quality, Service and Cleanliness.
• Supervise food safety and cleanliness procedures to meet McDonald's standards.
• Communicate effectively with Crew and next Shift Managers for smooth handoffs.
• Achieve targets during shifts and help departments meet goals.
• Monitor safety, security, inventory and profitability.
• Manage Crew schedules and encourage high performance.
• Provide exceptional customer service and quality food production.
• Train new team members on critical job functions.

Skills

Leadership

Customer service

Communication

Shift management

Food safety

Job description

The MPMC McDonald's Organization seeks a Shift Leader to oversee weekly shifts, ensuring fast, friendly service and top-notch quality. You’ll lead Crew and other Managers, drive food safety, and maintain a welcoming restaurant environment.

Responsibilities include supervising safety procedures, communicating with the team for smooth shifts, meeting targets, and training new staff to support outstanding guest experiences.