Shift Leader - Five Guys Kingsport

Workstream; Kingsport (TN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Free meals

Weekly bonuses

Cash/Credit tips

Professional growth

Job summary

Life’s Food, a premier Five Guys franchisee, is seeking a Shift Leader to energize the team, coach crew, and deliver a Gold Standard guest experience at our Kingsport location.

You’ll oversee the kitchen, mentor staff, and uphold a No Jerks culture while ensuring quality, cleanliness, and speed for guests. This role supports Life’s Food’s community mission and offers growth opportunities.

Qualifications

• Previous leadership experience in food service or retail.
• Thrives in loud, high-volume environments.
• Reliable, punctual and ethical leadership.
• Committed to the company mission and community impact.

Responsibilities

• Oversee kitchen areas to maintain the No Jerks culture and no freezer freshness.
• Coach and mentor crew members; keep morale high.
• Uphold quality, cleanliness, and speed; prep for weekly secret shoppers.
• Lead high-energy guest service and resolve issues as they arise.

Skills

Leadership experience

High energy

Reliability

Mission-driven

Job description

#FGLP

Job Title: Shift Leader – Five Guys

Pay Potential: $14.50 - $16.50 per hour (Earn more with Tips & Weekly Bonuses!)

Job Type: Full-Time / Part-Time

Location: Kingsport | 1708 E Stone Dr, Kingsport, TN 37660, USA

Lead a "No Jerks" Team with a Purpose!

Welcome to Life’s Food, a premier Five Guys franchisee where we lead with a Servant’s Heart. We don’t just sling the industry’s best burgers and fresh-cut fries; we build leaders and support global missions.

We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you’re a leader who thrives in a fast‑paced environment and wants your work to mean something more, you belong here.

What You’ll Do (The Lead Role)

• Command the Kitchen: You’ll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly.
• Coach & Mentor: You aren't just a boss; you’re a teacher. You’ll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive.
• Own the Standard: You’ll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
• Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.

Who You Are

• Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
• High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
• Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
• Mission-Driven: You want to be part of a company that funds charity work locally and globally.

Perks & Benefits

• Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
• Free Meals: Enjoy a free Five Guys meal every single shift.
• Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
• Real Impact: Your hard work directly supports local and global missions through the Life’s Food initiative.

Life’s Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a "Great Place to Work," reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net