Shift Leader: Fast-Paced Team Coach & Ops Pro

RaceTrac; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced team on every shift. You’ll set the tone, coach colleagues, and ensure guest satisfaction while upholding food safety and store standards.

This role offers growth opportunities, competitive pay, and a comprehensive benefits package. You’ll develop future leaders and drive store performance in a collaborative, energetic environment.

Qualifications

• 2–3 years work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills
• Must Haves for this Role
• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Responsibilities

• Lead a Winning Team on Your Shift
• Set the tone with a cheerful, can-do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Drive Operational Excellence
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check‑in, and promotional communication
• Oversee key store processes including write-offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day
• Model Communication & Accountability
• Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

Skills

Leadership

Communication

Team building

Coaching

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager to lead a fast-paced team on every shift. You’ll set the tone, coach colleagues, and ensure guest satisfaction while upholding food safety and store standards.

This role offers growth opportunities, competitive pay, and a comprehensive benefits package. You’ll develop future leaders and drive store performance in a collaborative, energetic environment.