Shift Leader: Fast-Paced Team Coach for Guest Service

burgerking; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston is seeking a hands-on Restaurant Shift Manager to lead a fast-paced team and ensure top-tier customer service. You will supervise and train staff, ensure orders are accurate and courteous, and resolve guest concerns at all times. Responsibilities include inventory checks, cash handling, and strong interpersonal communication.

This role requires reliability, teamwork, and the ability to thrive under pressure in a high-volume environment. Equal opportunity employer.

Qualifications

• Personable and goal-driven with a proactive mindset.
• Team leadership and collaboration in a fast-paced setting.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies required to prevent shortages.
• Counts cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.
• Reliable transportation.

Skills

Personable

Results oriented

Job description

Burger King in Houston is seeking a hands-on Restaurant Shift Manager to lead a fast-paced team and ensure top-tier customer service. You will supervise and train staff, ensure orders are accurate and courteous, and resolve guest concerns at all times. Responsibilities include inventory checks, cash handling, and strong interpersonal communication.

This role requires reliability, teamwork, and the ability to thrive under pressure in a high-volume environment. Equal opportunity employer.