Shift Leader - Fast-Paced, Customer-Driven Ops

burgerking; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston, TX is seeking a hands-on team leader to supervise and motivate restaurant staff. You will ensure fast, accurate order taking, friendly service and smooth shift operations.

Responsibilities include training teammates, handling cash and deposits, managing inventory to prevent shortages, resolving customer concerns, and maintaining a clean, safe dining area. Must have reliable transportation and strong communication skills.

Qualifications

• Leadership and team supervision experience preferred.
• Strong customer service and communication skills.
• Ability to manage cash handling and basic arithmetic.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolves customer concerns and maintains customer satisfaction.
• Takes inventory during shift to determine ordering needs and prevent shortages.
• Counts cash on hand at shift change and closing and prepares deposits.
• Demonstrates ability to supervise and work in a fast-paced environment.
• Maintains written, verbal and interpersonal communication at high level.
• Reliable transportation required.

Skills

Leadership

Customer service

Team collaboration

Cash handling

Communication

Problem solving

Time management

Tools

POS system

Job description

Burger King in Houston, TX is seeking a hands-on team leader to supervise and motivate restaurant staff. You will ensure fast, accurate order taking, friendly service and smooth shift operations.

Responsibilities include training teammates, handling cash and deposits, managing inventory to prevent shortages, resolving customer concerns, and maintaining a clean, safe dining area. Must have reliable transportation and strong communication skills.