Shift Leader: Fast-Paced Team Coach & Customer Champion

burgerking; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency fund

Discount program

Cost estimator tool

Wellness program

Pregnancy planning

Job summary

Burger King is actively seeking a hands-on team leader for a fast-paced environment in Houston. This role involves supervising staff, ensuring accurate orders, resolving customer concerns and managing shift inventories and cash handling. Strong communication and reliability are essential to maintain excellent service.

Growth opportunities exist from Team Member to Restaurant Shift Manager as the franchise expands, with emphasis on customer satisfaction and teamwork across the restaurant.

Qualifications

• Personable, results-oriented self-starter.
• Team contributor and leader thriving in a fast-paced setting.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolve customer concerns.
• Take inventory during shift to determine ordering needs and stock levels.
• Count cash at shift change and closing to prepare deposits.
• Supervise, train and motivate team members.
• Work effectively in a fast-paced environment.
• Demonstrate strong written, verbal, math and interpersonal skills.
• Maintain reliable transportation.

Skills

Personable

Team leadership

Customer service focus

Communication skills

Reliability

Job description

Burger King is actively seeking a hands-on team leader for a fast-paced environment in Houston. This role involves supervising staff, ensuring accurate orders, resolving customer concerns and managing shift inventories and cash handling. Strong communication and reliability are essential to maintain excellent service.

Growth opportunities exist from Team Member to Restaurant Shift Manager as the franchise expands, with emphasis on customer satisfaction and teamwork across the restaurant.