Shift Leader: Fast-Paced Team Builder & Growth Driver

RaceTrac; Indianapolis (IN); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Shift incentives

Career growth

Leadership training

Flexible scheduling

Benefits package

Job summary

RaceTrac in Indianapolis is seeking a hands-on Shift Manager to lead a fast-paced team, set a welcoming tone for guests, and support store operations with energy and accountability.

You’ll coach teammates, assist with food service, stocking, cleaning, and cash handling; ensure safety and cleanliness, manage shifts, and drive guest satisfaction while pursuing growth opportunities within the company.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to follow through on tasks and coach others to do the same.
• Strong communication and team building skills.

Responsibilities

• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Effectively relay important updates from the leadership team to shift associates.
• Monitor task completion and provide immediate feedback to drive results.
• Support a team culture rooted in accountability, respect, and teamwork.
• Proactively step in during busy times or challenges—showing your team what great leadership looks like.

Skills

Leadership

Communication

Team building

Education

High School Diploma or GED

Job description

RaceTrac in Indianapolis is seeking a hands-on Shift Manager to lead a fast-paced team, set a welcoming tone for guests, and support store operations with energy and accountability.

You’ll coach teammates, assist with food service, stocking, cleaning, and cash handling; ensure safety and cleanliness, manage shifts, and drive guest satisfaction while pursuing growth opportunities within the company.