Shift Leader: Fast-Paced Subway Team Lead

Forward Energy; Gaylord (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Forward Corporation’s Gaylord Subway location is seeking a Shift Leader to oversee daily operations and lead staff during shifts at 2859 S. Otsego Ave., Gaylord, MI.

You will supervise food preparation, handle cash and inventory, and coordinate catering orders while ensuring excellent customer service. The ideal candidate has restaurant management experience, solid cash-handling skills, and a proven ability to motivate a team to perform under pressure.

Qualifications

• Experience managing a restaurant shift.
• Strong cash handling and register procedures.
• Knowledge of food service standards and safety.
• Ability to motivate and guide a team during peak hours.

Responsibilities

• Manage and lead a team of staff during shifts to ensure smooth operations.
• Supervise and participate in food preparation and service.
• Handle cash transactions, including opening and closing registers.
• Conduct inventory management and restocking of supplies.
• Coordinate catering orders.
• Conduct shift management, including assigning tasks and monitoring performance.
• Uphold high standards of customer service and resolve issues promptly.

Skills

Leadership

Cash handling

Food service management

Team supervision

Tools

POS systems

Job description

Forward Corporation’s Gaylord Subway location is seeking a Shift Leader to oversee daily operations and lead staff during shifts at 2859 S. Otsego Ave., Gaylord, MI.

You will supervise food preparation, handle cash and inventory, and coordinate catering orders while ensuring excellent customer service. The ideal candidate has restaurant management experience, solid cash-handling skills, and a proven ability to motivate a team to perform under pressure.