Shift Leader: Fast-Paced Retail & Career Growth

RaceTrac; Smyrna (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Flexible scheduling

Job summary

RaceTrac is seeking a hands-on Shift Manager in Smyrna, TN to lead a winning team on every shift. You’ll motivate staff, guide food service, stocking, cleaning, and cash handling, and coach teammates in real time to uphold RaceTrac’s standards.

Ideal candidates have 2–3 years in retail/food service and 1+ years of leadership, with strong communication and guest-service skills. High school diploma or GED is required; physical tasks up to 50 lbs are expected.

Qualifications

• 2–3 years of work experience in retail, restaurant, or food service.
• 1+ years of leadership or supervisory experience.
• Comfort in fast-paced, high-volume environments.
• Ability to follow through on tasks and coach others to do the same.
• High School Diploma or GED (in progress or completed).

Responsibilities

• Lead a Winning Team on Your Shift
• Set the tone with a cheerful, can-do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Oversee inventory, vendor check-in, and promotional communication
• Lead shift change communication and ensure team alignment throughout the day
• Model Communication & Accountability – relay important updates from leadership to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times to show leadership to the team

Skills

Leadership

Communication

Team building

Coaching

Guest service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a hands-on Shift Manager in Smyrna, TN to lead a winning team on every shift. You’ll motivate staff, guide food service, stocking, cleaning, and cash handling, and coach teammates in real time to uphold RaceTrac’s standards.

Ideal candidates have 2–3 years in retail/food service and 1+ years of leadership, with strong communication and guest-service skills. High school diploma or GED is required; physical tasks up to 50 lbs are expected.