Shift Leader: Fast-Paced Restaurant Ops & Team Growth

burgerking; Joliet (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King is hiring for a shift supervisor at our Joliet location. This role focuses on leading a team to provide excellent customer service, handling orders promptly, and resolving customer concerns. You will manage inventory, monitor cash deposits, and supervise staff during fast-paced shifts.

The position requires reliability, strong communication, and the ability to train and motivate team members in a busy restaurant environment. On-site work at 400 E Cass St, Joliet, IL 60433.

Qualifications

• Prior supervisory or team-lead experience in a fast-paced setting.
• Strong customer-service and communication skills.
• Experience with cash handling and basic accounting.
• Ability to train and motivate team members.
• Reliable transportation and punctuality.

Responsibilities

• Supervises, trains, motivates and leads employees to deliver enthusiastic customer service.
• Ensures orders are taken promptly, accurately and courteously.
• Resolves customer concerns and issues.
• Takes stock inventory during shift to determine ordering needs.
• Counts cash at shift changes and closing; prepares deposits.
• Maintains ability to supervise and work in a fast-paced environment.
• Demonstrates good written and verbal communication and math skills.

Skills

Team leadership

Customer service

Cash handling

Inventory management

Communication

Reliability

Job description

Burger King is hiring for a shift supervisor at our Joliet location. This role focuses on leading a team to provide excellent customer service, handling orders promptly, and resolving customer concerns. You will manage inventory, monitor cash deposits, and supervise staff during fast-paced shifts.

The position requires reliability, strong communication, and the ability to train and motivate team members in a busy restaurant environment. On-site work at 400 E Cass St, Joliet, IL 60433.