Shift Leader: Fast-Paced Restaurant, Flexible Scheduling

Aviation Blvd - Carl's Jr; Santa Rosa (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Akash Management, LLC, doing business as Carl’s Jr., seeks a Shift Leader to support the General Manager and drive guest satisfaction. The role involves supervising daily operations, guiding team members, and ensuring timely service.

Candidates must be at least 18, have a high school diploma or equivalent, be able to lift up to 40 lbs, stand for extended periods, and be willing to cross-train in various positions. Flexible full-time or part-time options.

Qualifications

• Must be 18 years of age.
• Must have a high school diploma or equivalent.
• Must be able to lift and/or move up to 40 lbs.
• Able to stand for long periods of time.
• Comfortable working occasionally in walk-in coolers and freezers.
• Vision abilities to include distance, close, color, depth, peripheral as well as the ability to adjust focus.
• Ability to operate a computer and/or Cash register.
• Must be able to work around heat and work in close quarters with others as well as handle various cleaning products.
• Willing to cross-train on various positions within the restaurant

Responsibilities

• Shift Leader is in charge in the absence of the General Manager and supports Management Team efforts to maximize sales and profits and minimize controllable costs by directing and supervising work shift activities.
• Makes sound business decisions quickly to ensure guests receive service beyond their expectations.
• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Skills

Customer service

Cash handling

Team leadership

Interpersonal communication

Education

High school diploma or equivalent

Tools

Cash register

Point of Sale (POS)

Job description

Akash Management, LLC, doing business as Carl’s Jr., seeks a Shift Leader to support the General Manager and drive guest satisfaction. The role involves supervising daily operations, guiding team members, and ensuring timely service.

Candidates must be at least 18, have a high school diploma or equivalent, be able to lift up to 40 lbs, stand for extended periods, and be willing to cross-train in various positions. Flexible full-time or part-time options.