Shift Leader: Fast-Paced Restaurant & Customer Service

Workstream; Portsmouth (VA); On-site; USD 32,000 - 46,000; Full time

Job summary

Little Caesars in Portsmouth, VA is hiring a Shift Manager to support daily restaurant operations, ensure fast service and high food quality, and lead a small team on a busy shift. The ideal candidate will coach colleagues, manage service times, enforce safety standards, and uphold company policies while delivering outstanding customer service.

This full-time role offers hands-on leadership in a fast-paced setting with opportunities to develop skills in operations and team supervision.

Qualifications

• Previous experience in restaurants or retail preferred.
• At least 18 years of age.
• Excellent verbal communication and interpersonal skills.
• Dependable, hardworking, and able to work under pressure.

Responsibilities

• Serve customers correctly and complete orders within service time goals.
• Prepare and serve high-quality products as per standards.
• Maintain proper image and follow company policies.
• Clean work stations and ensure restaurant image standards.
• Provide direction and feedback to colleagues.
• Monitor shift activities to ensure compliance.
• Supervise colleagues and provide adult supervision to younger colleagues.
• Ensure compliance with laws, policies, and procedures.
• Prepare each shift to meet customer needs.

Skills

Leadership

Communication

Team supervision

Food safety

Customer service

Education

High school diploma or equivalent

Job description

Little Caesars in Portsmouth, VA is hiring a Shift Manager to support daily restaurant operations, ensure fast service and high food quality, and lead a small team on a busy shift. The ideal candidate will coach colleagues, manage service times, enforce safety standards, and uphold company policies while delivering outstanding customer service.

This full-time role offers hands-on leadership in a fast-paced setting with opportunities to develop skills in operations and team supervision.