Shift Leader: Fast-Paced QSR Team Coach

Taco Bell; Vandalia (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

The Shift Leader at Taco Bell in Vandalia, OH leads daily operations, trains associates, and ensures fast, friendly service while upholding quality and safety standards.

Reporting to the Restaurant General Manager, you will supervise shifts, respond to guest needs, and model positive behavior, aiming for 100% customer satisfaction and adherence to corporate and local plans. The role requires at least 18 years old and prior supervisory experience in quick service or retail.

Qualifications

• Must be at least 18 years of age.
• Supervisory experience in the Quick Service Restaurant industry or retail environment.
• Attendance and punctuality are a must.
• Basic business math skills.
• Good oral/written communication skills.
• Basic personal computer literacy.
• Enthusiasm and willingness to learn.
• Team player.
• Commitment to customer satisfaction.

Responsibilities

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
• Ensures a safe working environment by role modeling and requiring safe work behaviours.
• Motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
• Ensures food quality and 100% customer satisfaction.
• Ensures complete and timely execution of corporate & local marketing plans.
• Champions recognition and motivation efforts
• Provides regular feedback to the team and RGM.

Skills

Supervisory experience

Customer service

Communication

Team player

Attendance & punctuality

Basic math

Computer literacy

Enthusiasm & willingness to learn

Commitment to customer satisfaction

Job description

The Shift Leader at Taco Bell in Vandalia, OH leads daily operations, trains associates, and ensures fast, friendly service while upholding quality and safety standards.

Reporting to the Restaurant General Manager, you will supervise shifts, respond to guest needs, and model positive behavior, aiming for 100% customer satisfaction and adherence to corporate and local plans. The role requires at least 18 years old and prior supervisory experience in quick service or retail.