Shift Leader: Fast-Paced Pizza Team & Customer Experience

Domino's; Alexandria (VA); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Team Washington, Inc. manages Domino's Pizza operations in the Washington DC area. A Front of House Leader assists the Manager on Duty to deliver fast, friendly service and ensure accurate orders while upholding brand standards.

The role supports shift leaders, greets customers, takes orders, handles cash, and contributes to inventory, cleanliness and food quality. A team-focused, customer-first mindset is essential for success.

Qualifications

• Pass background checks as required by the company.
• Excellent written and verbal communication skills with customers and management.
• Strong ability to multi-task in a fast-paced environment.
• Ability to enter orders using keyboards or touch screens and process payments.

Responsibilities

• Lead and support the Manager on Duty on daily operations.
• Provide high-standard customer service and ensure satisfaction.
• Greet customers and take orders professionally and promptly.
• Assist with shift management and scheduling.
• Oversee cash handling, close registers, and daily reports.
• Maintain food safety, cleanliness and stock levels.
• Assist with inventory control and product prep as needed.

Skills

Leadership

Multi-tasking

Communication

Cash handling

Tools

POS system

Job description

Team Washington, Inc. manages Domino's Pizza operations in the Washington DC area. A Front of House Leader assists the Manager on Duty to deliver fast, friendly service and ensure accurate orders while upholding brand standards.

The role supports shift leaders, greets customers, takes orders, handles cash, and contributes to inventory, cleanliness and food quality. A team-focused, customer-first mindset is essential for success.