Shift Leader - Fast-Paced Store Team Lead

Domino; College Park (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Team Washington, Inc. operates a Domino’s Pizza franchise in the Washington DC metropolitan area. This Store Assistant Manager role supports the Manager on Duty, delivering high-quality service, managing staff, and ensuring food quality and cleanliness in a fast-paced environment.

The position emphasizes strong communication, leadership, and multitasking abilities to drive customer satisfaction, repeat business, and efficient store operations while training and coordinating team members.

Qualifications

• Provides leadership support to the Manager on Duty (MOD).
• Maintains high standards of customer service during high-volume operations.
• Communicates clearly and positively with management and team members.
• Aids in inventory control and stock ordering.

Responsibilities

• Greet customers and take orders professionally and promptly.
• Oversee cash handling and daily reports.
• Ensure food quality, sanitation and safety standards are met.
• Resolve customer complaints promptly and professionally.

Skills

Customer service

Leadership

Communication

Multi-tasking

Teamwork

Attention to detail

Tools

POS systems

Job description

Team Washington, Inc. operates a Domino’s Pizza franchise in the Washington DC metropolitan area. This Store Assistant Manager role supports the Manager on Duty, delivering high-quality service, managing staff, and ensuring food quality and cleanliness in a fast-paced environment.

The position emphasizes strong communication, leadership, and multitasking abilities to drive customer satisfaction, repeat business, and efficient store operations while training and coordinating team members.