Shift Leader: Fast-Paced Guest Experience Coach

Dunkin' Donuts; Robbins (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Employee Meals

Medical and Dental Insurance

Job summary

A popular coffee chain in Robbins, Illinois, is seeking a Shift Leader to ensure operational excellence and enhance the guest experience. The ideal candidate will have a passion for results and team building, manage crew performance, and maintain service standards. Previous experience in a restaurant or retail setting is preferred. This position offers competitive weekly pay and benefits including employee meals and medical insurance for full-time employees.

Qualifications

• Restaurant, retail, or supervisory experience preferred.
• Guest focus and ability to anticipate guests’ needs.
• Strong problem-solving and decision-making skills.

Responsibilities

• Coach Crew Members to execute operational standards.
• Deploy team members to meet guests' needs.
• Communicate goals and hold team accountable.

Skills

Fluent English

Math skills

Writing skills

Problem solving

Team building

Job description

A popular coffee chain in Robbins, Illinois, is seeking a Shift Leader to ensure operational excellence and enhance the guest experience. The ideal candidate will have a passion for results and team building, manage crew performance, and maintain service standards. Previous experience in a restaurant or retail setting is preferred. This position offers competitive weekly pay and benefits including employee meals and medical insurance for full-time employees.