Shift Leader: Fast-Paced Food Service & Team Growth

Wendy's | Golden Eagle Foods, Inc.; Town of Waterloo (NY); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Early paycheck access

Meal discounts

Growth opportunities

Supportive work environment

Medical benefits

401(k) with match

Team culture

Job summary

Wendy's | Golden Eagle Foods, Inc. is seeking a Shift Manager to lead daily operations, motivate the crew, and safeguard a clean, high-energy dining environment. You’ll support the General Manager to ensure smooth, safe, and fun experiences for customers and team members.

Responsibilities include overseeing food prep, quality control, safety compliance, scheduling shifts, resolving issues, and mentoring staff to grow within the company. Join us to drive service excellence.

Qualifications

• At least 1 year of quick-service management or 2 years as crew.
• 18+ years old with availability for evenings and late nights.
• Reliable transportation and punctuality.

Responsibilities

• Lead by example and motivate the team to deliver excellent service.
• Oversee daily operations including food prep, quality control, and cleanliness.
• Ensure safety and food safety protocols are followed rigorously.
• Manage shifts, assign tasks, monitor performance, and resolve issues.
• Handle customer concerns with professionalism and a positive attitude.
• Mentor and train team members for growth.
• Maintain a clean, organized, compliant work environment.
• Drive sales and improve efficiency through planning.

Skills

Leadership

Team leadership

Customer service

Food safety

Operations management

Job description

Wendy's | Golden Eagle Foods, Inc. is seeking a Shift Manager to lead daily operations, motivate the crew, and safeguard a clean, high-energy dining environment. You’ll support the General Manager to ensure smooth, safe, and fun experiences for customers and team members.

Responsibilities include overseeing food prep, quality control, safety compliance, scheduling shifts, resolving issues, and mentoring staff to grow within the company. Join us to drive service excellence.