Shift Leader - Fast-Paced Food, People-Driven Growth

Wendy's; Dover (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Wendy's is seeking a Shift Manager to lead a fast-paced restaurant team, ensure smooth operations, and deliver exceptional guest experiences every day.

You will train and mentor new staff, handle customer issues with poise, uphold food safety standards, and coordinate with cooks and cashiers to keep service fast and accurate.

This role requires at least one year of restaurant experience, flexible hours, and a proactive, team‑oriented attitude that helps the Wendy's brand shine.

Qualifications

• At least one year of restaurant work experience.
• High school diploma or GED.
• Led, managed and organized a team in a fast-paced environment.
• Strong problem solving, customer service and decision making.
• Able to take and give direction.
• Flexible work availability.

Responsibilities

• Travel to other Wendy’s locations as needed.
• Stand and move for most — if not all — of your shift.
• Lift up to 25-50 lbs.
• Wear a headset and operate a register or grill.
• Follow brand standards and guidelines.

Skills

Team leadership

Problem solving

Customer service

Decision making

Direction giving

Flexible availability

Education

High school diploma or GED

Job description

Wendy's is seeking a Shift Manager to lead a fast-paced restaurant team, ensure smooth operations, and deliver exceptional guest experiences every day.

You will train and mentor new staff, handle customer issues with poise, uphold food safety standards, and coordinate with cooks and cashiers to keep service fast and accurate.

This role requires at least one year of restaurant experience, flexible hours, and a proactive, team‑oriented attitude that helps the Wendy's brand shine.