Shift Leader – Fast-Paced Coffee Shop Team Lead

Workstream; Howell Township (NJ); On-site; USD 23,763 - 25,141; Full time

Benefits offered by this job

Competitive hourly pay + tips

Flexible scheduling

Paid training

Growth opportunities

Life Insurance

Discounted tuition

Referral program

Employee discounts

Job summary

Workstream is hiring a Shift Leader for a Dunkin' franchise in Howell Township, NJ. This role involves supervising daily operations, ensuring excellent guest service, and training crew members. The ideal candidate has prior experience in food service or retail, strong communication skills, and a passion for customer service. Competitive pay includes tips and comprehensive benefits like life insurance and tuition discounts. Join a recognized franchise group that prioritizes a people-first approach and offers growth and development opportunities.

Qualifications

• Previous experience in food service or retail, leadership experience preferred.
• Positive attitude and strong communication skills.
• Ability to multitask and stay cool under pressure.
• Willingness to work flexible hours, including mornings and weekends.

Responsibilities

• Lead by example and support your team in delivering top-notch guest service.
• Keep operations running smoothly – prepping food, managing inventory, or handling cash.
• Train and coach crew members to be their best.
• Ensure the store stays clean, safe, and welcoming.

Skills

Leadership experience

Strong communication skills

Ability to multitask

Customer service

Job description

Workstream is hiring a Shift Leader for a Dunkin' franchise in Howell Township, NJ. This role involves supervising daily operations, ensuring excellent guest service, and training crew members. The ideal candidate has prior experience in food service or retail, strong communication skills, and a passion for customer service. Competitive pay includes tips and comprehensive benefits like life insurance and tuition discounts. Join a recognized franchise group that prioritizes a people-first approach and offers growth and development opportunities.