Shift Leader: Fast-Food Team Lead with Benefits

Shortstop Deli; City of Ithaca (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid sick time

Health and dental insurance

Rotating weekends off

401(k) plan with 100% employer match (

Up to 4% employer match

Job summary

Evolving Solution Services is seeking a Shift Leader for our fast food operation in Ithaca. The role oversees daily shift activities, supervises team members, and ensures high standards of food safety and customer service while aligning with company policies.

Responsibilities include coordinating staff, managing order accuracy, monitoring inventory, and maintaining cleanliness. The candidate should excel in communication, problem-solving, and delivering a welcoming dining experience during peak

Qualifications

• Experience in fast food or food service.
• Knowledge of food safety standards.
• Ability to stand for prolonged periods.
• Basic inventory management and record keeping.
• Strong communication and customer interaction skills.

Responsibilities

• Coordinate team activities during shift to ensure efficient service.
• Maintain compliance with food safety regulations and safety procedures.
• Manage order selection processes and ensure accuracy and timeliness in fulfilling customer orders.
• Monitor inventory and assist in stock management to prevent shortages and reduce waste.
• Perform janitorial duties as needed to uphold cleanliness and hygiene standards within the establishment.
• Engage with customers to address inquiries, resolve issues, and enhance overall customer satisfaction.
• Track and report on the company’s sales performance during the shift and implement strategies to meet sales targets.

Skills

Food safety knowledge

Communication skills

Customer service

Inventory management

Tools

POS systems

Order management software

Job description

Evolving Solution Services is seeking a Shift Leader for our fast food operation in Ithaca. The role oversees daily shift activities, supervises team members, and ensures high standards of food safety and customer service while aligning with company policies.

Responsibilities include coordinating staff, managing order accuracy, monitoring inventory, and maintaining cleanliness. The candidate should excel in communication, problem-solving, and delivering a welcoming dining experience during peak