Shift Leader: Energetic Team Builder & Guest Service Pro

Marco; La Vergne (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Employee meals

Job summary

Marco's Pizza is seeking a Shift Leader to manage daily operations at our La Vergne location. You will lead team members, uphold quality and service standards, and help drive sales while controlling costs. The role requires maintaining cleanliness, following safety procedures, and delivering exceptional guest experiences.

Join a dynamic team and participate in growth opportunities as we expand with new locations in the coming years. Competitive benefits and employee meal plans are available.

Qualifications

• Experience leading a team in a fast-paced restaurant environment.
• Ability to train staff on processes and policies.
• Strong guest service focus with problem-solving skills.

Responsibilities

• Open and close shifts without supervision and ensure security procedures.
• Maintain product quality, speed, cleanliness, and sanitation standards.
• Control costs including food, labor, and waste while leading shifts.
• Delegate duties, organize staff, and support production and promotions.
• Resolve guest complaints and deliver exceptional service every time.

Skills

Team Leadership

Customer Service

Training

Job description

Marco's Pizza is seeking a Shift Leader to manage daily operations at our La Vergne location. You will lead team members, uphold quality and service standards, and help drive sales while controlling costs. The role requires maintaining cleanliness, following safety procedures, and delivering exceptional guest experiences.

Join a dynamic team and participate in growth opportunities as we expand with new locations in the coming years. Competitive benefits and employee meal plans are available.