Shift Leader - Lead a Fast-Paced Team to Five-Star Service

Marco's Pizza - BEMS Food Group; Gallatin (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Marco's Pizza - BEMS Food Group in Gallatin, TN is seeking a Shift Leader to supervise store crews, ensure customer satisfaction, and drive profitability during each shift. This role emphasizes teamwork, accountability, and fast-paced service.

Candidates should display a strong work ethic, flexibility with hours, and comfort with restaurant technology. Training and advancement opportunities are available within the Marco's Pizza family.

Qualifications

• A successful Shift Leader supervises store crews to ensure customer satisfaction and profitability during their shift.
• Maintains professional, courteous work ethic and reflects Marco's Pizza values.
• Counts money accurately and makes change efficiently.
• Uses basic math to support daily operations.
• Communicates clearly with supervisors, teammates, and guests, verbally and in writing.
• Adheres to safety and security policies and procedures.
• Maintains composure in high tempo environments and shows initiative.
• Works flexible hours and uses store technology safely.

Responsibilities

• Supervise store crews to ensure customer satisfaction and profitability during shift.
• Count money and make change accurately.
• Communicate effectively with team and guests.
• Adhere to safety policies and procedures.
• Maintain composure in fast-paced environments.

Skills

Customer service

Team leadership

Cash handling

Math skills

Communication

Safety compliance

Flexible hours

Technology usage

Job description

Marco's Pizza - BEMS Food Group in Gallatin, TN is seeking a Shift Leader to supervise store crews, ensure customer satisfaction, and drive profitability during each shift. This role emphasizes teamwork, accountability, and fast-paced service.

Candidates should display a strong work ethic, flexibility with hours, and comfort with restaurant technology. Training and advancement opportunities are available within the Marco's Pizza family.