Shift Leader: Elevate Service & Team Performance

McDonald's; Franklin (MA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Paid Vacation

Paid Sick Leave

Archways to Opportunity

Medical / Dental / Vision Insurance

401K with company match

Disability & Life Insurance

Paid Leaves of Absence

Service Awards

PerkSpot discounts

Job summary

McDonald's is seeking a Shift Manager in Franklin, MA to lead shifts, supervise crew and fellow managers, and ensure top Quality, Service and Cleanliness. Starting pay ranges from $18 to $20 per hour, with a range of benefits including paid leave and education opportunities.

The role emphasizes safety, scheduling, training, and maintaining McDonald's standards while delivering exceptional customer service in a fast-paced environment.

Qualifications

• Leadership experience preferred, ideally in restaurant/retail/hospitality.
• Must be 18 years or older to be a manager.

Responsibilities

• Oversee shifts weekly, ensuring fast, accurate, friendly service.
• Lead crew and other managers during a shift to meet McDonald's standards.
• Monitor safety, security, and profitability; communicate with next Shift Manager.

Skills

Leadership

Food Safety

Internal Communication

Inventory Management

Maintenance & Cleanliness

Quality Food Production

Customer Service

Safety & Security

Scheduling

Training

Job description

McDonald's is seeking a Shift Manager in Franklin, MA to lead shifts, supervise crew and fellow managers, and ensure top Quality, Service and Cleanliness. Starting pay ranges from $18 to $20 per hour, with a range of benefits including paid leave and education opportunities.

The role emphasizes safety, scheduling, training, and maintaining McDonald's standards while delivering exceptional customer service in a fast-paced environment.