Shift Leader - Drive Quality, Service & Team Success

McDonald's; Springfield (MA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

1 week paid vacation annually

Education opportunities through Archways to Opportunity

Medical, dental, and vision coverage

Health insurance contribution

Employee Discount Program

Job summary

McDonald's is seeking a Shift Manager in Springfield, Massachusetts, to lead shifts and ensure a quality experience for customers. Responsibilities include monitoring performance, managing inventory, and training crew members.

The ideal candidate will have previous leadership experience in a restaurant environment, be a team player, and be at least 18 years old. Competitive pay starts at $18/hour, with additional benefits like paid vacation and health insurance.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment preferred.
• Must be at least 18 years old to manage in our restaurants.

Responsibilities

• Ensure fast, accurate, friendly experience for customers.
• Provide leadership during shifts to ensure quality and service.
• Monitor performance and safety during shifts.
• Plan and schedule shifts, manage inventory and maintenance.

Skills

Leadership experience

Team collaboration

Customer service

Flexibility

Education

18 years or older

Job description

McDonald's is seeking a Shift Manager in Springfield, Massachusetts, to lead shifts and ensure a quality experience for customers. Responsibilities include monitoring performance, managing inventory, and training crew members.

The ideal candidate will have previous leadership experience in a restaurant environment, be a team player, and be at least 18 years old. Competitive pay starts at $18/hour, with additional benefits like paid vacation and health insurance.