Shift Leader: Elevate Guest Experience & Team Performance

Subway; Willoughby Hills (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand discounts

Scholarships

Course credits

Restaurant experience

Job summary

Subway in Willoughby Hills, OH is seeking a Shift Manager to lead six core areas: guest experience, food preparation, restaurant upkeep, inventory control, staff scheduling, and teamwork. This role builds on the Sandwich Artist® base, with ongoing training and daily supervision of team members.

You’ll ensure equipment works, manage paperwork, and support operations across day/evening/weekend shifts. A high school diploma and at least 1 year in a restaurant are required.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of experience in a restaurant.
• Strong communication and leadership skills.

Responsibilities

• Cascading training to Sandwich Artists on existing and new responsibilities.
• Scheduling and supervising staff.
• Practicing inventory control standards.
• Ensuring equipment is in proper working order during shift.
• Completing paperwork as needed.

Skills

Communication

Organizational skills

Leadership

Customer service

Education

High school diploma or equivalent

Job description

Subway in Willoughby Hills, OH is seeking a Shift Manager to lead six core areas: guest experience, food preparation, restaurant upkeep, inventory control, staff scheduling, and teamwork. This role builds on the Sandwich Artist® base, with ongoing training and daily supervision of team members.

You’ll ensure equipment works, manage paperwork, and support operations across day/evening/weekend shifts. A high school diploma and at least 1 year in a restaurant are required.