Shift Lead — Guest Experience & Team Training

Subway; North Royalton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Subway in Ohio is seeking a Shift Lead to help deliver an outstanding guest experience while ensuring food is prepared and served to quality standards. You will keep the restaurant clean, functional, and well organized, with inventory control and team coordination throughout your shift.

The role involves cascading training, scheduling staff, and handling opening/closing duties. A minimum of 1 year in a restaurant is expected, with a HS diploma or equivalent required.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of restaurant experience.
• Strong communication and organizational skills.
• Able to perform physical tasks and stand/walk throughout shift.

Responsibilities

• Provide an excellent guest experience.
• Ensure food is prepared and served to standards.
• Keep the restaurant functional, clean and presentable.
• Open/Close responsibilities and supervise staff as needed.
• Practice inventory control and assist with paperwork as required.

Skills

Guest service

Communication

Team leadership

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Subway in Ohio is seeking a Shift Lead to help deliver an outstanding guest experience while ensuring food is prepared and served to quality standards. You will keep the restaurant clean, functional, and well organized, with inventory control and team coordination throughout your shift.

The role involves cascading training, scheduling staff, and handling opening/closing duties. A minimum of 1 year in a restaurant is expected, with a HS diploma or equivalent required.