Shift Leader — Elevate Guest Experience & Service

Moe's Southwest Grill; Anchorage (AK); In loco; USD 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Moe's Southwest Grill is hiring a Shift Manager in a fast-paced, guest-focused environment. You will greet guests, ensure prompt service, handle cash transactions, and manage To Go orders while maintaining accuracy and professional standards.

Responsibilities include addressing guest concerns, balancing cash drops, and supporting management with daily operations. Applicants must be 18+ and possess a valid driver’s license for this role.

Competenze

• Must have valid Driver's License.
• Must be 18 yrs of age or older.

Mansioni

• Greet guests warmly and provide friendly service.
• Handle cash and cash drops, take register readings and To Go orders.
• Respond to guest concerns quickly and professionally, and invite return visits.
• Maintain guest checks in numerical order and ensure accuracy in transactions.
• Answer phones and manage messages and To Go orders.
• Perform tasks as directed by management while representing Moe's professionally.

Conoscenze

Driver's License

Age 18+

Descrizione del lavoro

Must have valid Driver's License
Must be 18 yrs of age or older

NOW HIRING!

If you love burritos, have a great personality & like to have fun, then you have found a home! Moe's Southwest Grill is now hiring energetic, service oriented staff with great customer service skills!

As a Shift Manager, your duties will include:

• Enthusiastically greet all guests with a hearty "Welcome to Moe's" when they enter the restaurant.
• Providing prompt, efficient, courteous service to all guests.
• Handling guest complaints in a timely manner, inquiring about the quality of a guest's dining experience, thanking guests and inviting them to return.
• Taking register readings, handling cash in an accurate and responsible manner, making interim cash reports, and handling frequent cash drops.
• Answering the telephone, taking messages and To Go orders.
• Maintaining guest checks in numerical orders.
• Perform other tasks as directed by management and at all times represent Moe's as a professional in every aspect of performance.
• Job Types: Full-time, Part-time

From the second you walk into a Moe's, you'll notice there's something different. You actually feel welcomed. Ever since our employees at the first location in Atlanta, GA in the year 2000 shouted "Welcome to Moe's!" – which probably scared the bejesus out of those first guests – that phrase has embodied our entire culture. Everybody is welcome at Moe's. Except, of course, fugitives.