Shift Leader: Elevate Guest Experience & Lead Team

Smoothie King (SKFI); Lansing (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

A popular smoothie retailer in Lansing, Michigan, is seeking a passionate Shift Leader to enhance customer experiences by assisting guests in selection and preparation of smoothies. The ideal candidate will have at least 1 year of experience in customer service, exhibit excellent communication skills, and be reliable. This role includes responsibilities such as blending smoothies, managing team members, and fulfilling operational tasks. Flexible schedules and employee discounts areamong the benefits offered.

Qualifications

• Minimum 1 year of experience as a team member in a restaurant or similar type of retail customer service business.
• Must be extremely reliable.

Responsibilities

• Blend delicious tasting smoothies.
• Ensure Guest’s purpose is met when smoothies are ordered.
• Greet and engage the Guest to provide a friendly experience.
• Properly prep all fruits, vegetables, frozen items, powders, and liquids.
• Perform opening and/or closing duties.
• Perform store checklist tasks.
• Show up on time and ready to work.
• Live and promote the culture, values, and mission.
• Assist in Team Member management throughout shifts.
• Fulfill cash handling, inventory, and open/closing store assignments.

Skills

Excellent Communication Skills

Microsoft Office knowledge

POS functionality knowledge

Reliability

Job description

A popular smoothie retailer in Lansing, Michigan, is seeking a passionate Shift Leader to enhance customer experiences by assisting guests in selection and preparation of smoothies. The ideal candidate will have at least 1 year of experience in customer service, exhibit excellent communication skills, and be reliable. This role includes responsibilities such as blending smoothies, managing team members, and fulfilling operational tasks. Flexible schedules and employee discounts areamong the benefits offered.