Shift Leader — Elevate Customer Experience

LV Petroleum; Kentucky; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive weekly pay

Flexible scheduling

Health, dental, and vision benefits

Paid time off

Leadership development and career рост

Job summary

Starbucks is seeking a shift supervisor to lead a busy cafe team of baristas, ensuring warm customer service and high-quality beverages. You will model store standards, oversee daily operations, coach colleagues to deliver the Starbucks Experience, and help create a welcoming, efficient work environment that keeps customers coming back.

You’ll take the lead on opening or closing, handle cash, follow safety protocols, and communicate clearly with partners to maintain a positive, productive mood

Qualifications

• Take initiative and act as a role model to others.
• Enjoy working as a team and motivating others.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are confident in leading, deploying, and guiding others.
• Are open to learning new things (especially the latest beverage recipe!)
• Are experienced with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Have excellent communications skills.

Responsibilities

• Lead each shift, working with a team of baristas to deliver quality customer service and craft beverages.
• Model store operations standards and uphold the Starbucks Experience.
• Coach colleagues to maintain a welcoming and efficient work environment.
• Influence and guide others to grow leadership skills.

Skills

Take initiative

Team player

Customer service

Quality focus

Leadership

Willing to learn

Cash-handling

Store safety

Strong communication

Job description

Starbucks is seeking a shift supervisor to lead a busy cafe team of baristas, ensuring warm customer service and high-quality beverages. You will model store standards, oversee daily operations, coach colleagues to deliver the Starbucks Experience, and help create a welcoming, efficient work environment that keeps customers coming back.

You’ll take the lead on opening or closing, handle cash, follow safety protocols, and communicate clearly with partners to maintain a positive, productive mood