Shift Leader: Craft Coffee & Elevate the Team

Starbucks Corp.; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

401(k) retirement plan

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team and ensure everyday excellence in beverages and customer service. You will coach partners, maintain quality standards, and uphold store safety while delivering a warm, welcoming experience to the community.

The role requires consistent attendance, flexibility for early mornings, evenings, weekends, and holidays, and the ability to work in a fast-paced retail environment with strong interpersonal skills.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Prepare and coach preparation of food and beverages to standard recipes or customer modifications.
• At least six months of experience delegating tasks to other employees or coordinating tasks of two or more employees.
• Direct the work of others and learn quickly; strong interpersonal skills in a retail setting.
• Experience in a fast-paced retail environment and maintaining store standards.

Responsibilities

• Lead with craft and heart to deliver quality beverages and food.
• Oversee customer service, cash handling, and store safety.
• Coordinate tasks and shifts for team members to ensure smooth operations.
• Ensure adherence to store policies and quality standards.
• Support onboarding and development of partners during shifts.

Skills

Customer service

Leadership

Team coordination

Communication

Cash handling

Retail environment

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team and ensure everyday excellence in beverages and customer service. You will coach partners, maintain quality standards, and uphold store safety while delivering a warm, welcoming experience to the community.

The role requires consistent attendance, flexibility for early mornings, evenings, weekends, and holidays, and the ability to work in a fast-paced retail environment with strong interpersonal skills.