Shift Leader - Drive Team, Service & Flexible Hours

Workstream; Spring Hill (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

Workstream in Florida is seeking a Shift Leader to oversee daily operations, supervise staff, and ensure outstanding service. You will follow recipes, promote a customer-focused culture, delegate tasks, handle cash, and report issues to management.

The ideal candidate has prior supervisory experience in a restaurant, strong computer skills, and a flexible schedule including evenings, weekends, and holidays. You will coach staff and help maintain safe, efficient workflows.

Qualifications

• Model great customer service.
• Previous supervisory experience, preferably in a restaurant environment.
• Desire to continuously improve your skills and knowledge.
• Working knowledge of computers.
• Enjoy working a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Supervising employees and assigning duties.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Managing employee requests and transgressions.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and training new staff.
• Opening and closing registers, accounting for the daily inventory, and preparing cash deposits.
• Handling customer issues and employee disputes.

Skills

Customer service

Supervisory experience

Flexibility

Computer literacy

Team leadership

Tools

Point of Sale (POS)

Job description

Workstream in Florida is seeking a Shift Leader to oversee daily operations, supervise staff, and ensure outstanding service. You will follow recipes, promote a customer-focused culture, delegate tasks, handle cash, and report issues to management.

The ideal candidate has prior supervisory experience in a restaurant, strong computer skills, and a flexible schedule including evenings, weekends, and holidays. You will coach staff and help maintain safe, efficient workflows.