Shift Leader: Drive Team Excellence & Service

Apricus; Muskegon (MI); On-site; USD 16,531 - 22,041; Part time

Job summary

A fast-food restaurant chain is seeking a Shift Leader in Muskegon, Michigan. This role requires supervising Crew Members, ensuring customer satisfaction and compliance with company policies. The ideal candidate will have a high school diploma, excellent communication skills, and previous customer service experience. Responsibilities include managing shift activities, cash management, and adhering to health regulations. A hands-on managerial style with the ability to work under pressure is essential. Required training and compliance with local laws are mandatory.

Qualifications

• Previous experience in restaurants or retail preferred.
• Excellent verbal communication and interpersonal skills.
• Dependable, hardworking, and able to work under pressure.

Responsibilities

• Supervise restaurant Crew Members to ensure workflow.
• Ensure food quality and customer satisfaction.
• Manage cash and safety compliance during shifts.

Skills

Customer service

Leadership

Communication

Mathematical skills

Education

High school diploma or equivalent

Job description

A fast-food restaurant chain is seeking a Shift Leader in Muskegon, Michigan. This role requires supervising Crew Members, ensuring customer satisfaction and compliance with company policies. The ideal candidate will have a high school diploma, excellent communication skills, and previous customer service experience. Responsibilities include managing shift activities, cash management, and adhering to health regulations. A hands-on managerial style with the ability to work under pressure is essential. Required training and compliance with local laws are mandatory.