Shift Leader: Drive Team Excellence in Fast-Paced Shifts

burgerking; Malden (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund assistance

Discount program on various products

Provider finder/cost estimator

Wellness program with reward points

Pregnancy planning tool

Job summary

Burger King in Malden, MA is hiring for an integral team role within our growing franchise. This opportunity supports advancement from Team Member to Restaurant Shift Manager in a fast-paced setting with a focus on customer satisfaction and team collaboration.

You will supervise and train staff, handle orders promptly, resolve concerns, manage inventory and cash deposits, while maintaining reliable operations and strong interpersonal skills.

Qualifications

• Personable, results-oriented self-starter with team leadership potential.
• Ability to supervise and motivate staff in a fast-paced setting.
• Good written, verbal and math skills; reliable transportation.

Responsibilities

• Supervises, trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken promptly, accurately and courteously.
• Resolves customer concerns.
• Takes inventory during shift to determine ordering needs and supplies.
• Counts cash at shift change and closing to determine shortages and prepare deposits.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.

Skills

People oriented

Team leadership

Fast-paced adaptability

Customer service

Communication

Reliability

Job description

Burger King in Malden, MA is hiring for an integral team role within our growing franchise. This opportunity supports advancement from Team Member to Restaurant Shift Manager in a fast-paced setting with a focus on customer satisfaction and team collaboration.

You will supervise and train staff, handle orders promptly, resolve concerns, manage inventory and cash deposits, while maintaining reliable operations and strong interpersonal skills.