Shift Leader — Drive Service & Flavor Experience

Wingstop; Wilmington (DE); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free staff meals

Additional employee discounts

Flexible schedules

Internal career growth opportunities

Job summary

Wingstop is seeking a motivated shift leader to supervise daily operations, ensuring food safety, proper preparation, and cleanliness. You will perform cashier or cook duties while leading staff to deliver exceptional guest service.

The role emphasizes training, inventory control, and adherence to Wingstop standards, with a focus on safety and timely service in a fast-paced environment.

Qualifications

• Supervise shift operations and ensure food safety, product preparation, cleanliness, and standards.
• Provide outstanding guest service and maintain high product knowledge.

Responsibilities

• Performs all tasks of Wingstop crew member.
• Supervises staff during shift and coordinates breaks.
• Trains new crew members and enforces inventory controls.
• Maintains cleanliness, sanitation, and safety standards.
• Open/close restaurant and meet required work hours.
• Motivate and manage crew members to deliver great guest experiences.
• Resolve customer issues promptly and professionally.

Skills

Customer service

Team leadership

Time management

Job description

Wingstop is seeking a motivated shift leader to supervise daily operations, ensuring food safety, proper preparation, and cleanliness. You will perform cashier or cook duties while leading staff to deliver exceptional guest service.

The role emphasizes training, inventory control, and adherence to Wingstop standards, with a focus on safety and timely service in a fast-paced environment.