Shift Leader - Drive Service, Coaching & Growth

Potbelly Sandwich Works; Portland (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

Group life insurance

Job summary

A popular sandwich shop is seeking a Shift Leader in Portland, Oregon, to manage daily operations and lead a team. The ideal candidate should have at least 1 year of supervisory experience in a restaurant or retail environment, exceptional customer service skills, and a high school degree. Responsibilities include training staff, ensuring product quality, and managing food costs. This full-time role offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Minimum of 1 year supervisory experience in a restaurant or retail environment.
• Must pass a Food Safety Certification course.
• Ability to comprehend and communicate in English.

Responsibilities

• Lead Associates to execute outstanding product quality and customer service.
• Manage and organize the line and delegate duties to Associates.
• Control food costs, labor, waste, and cash on the shift.

Skills

Exceptional customer service skills

Strong communication skills

Strong organizational skills

Ability to train and coach others

Strong leadership skills

Education

High School degree

Job description

A popular sandwich shop is seeking a Shift Leader in Portland, Oregon, to manage daily operations and lead a team. The ideal candidate should have at least 1 year of supervisory experience in a restaurant or retail environment, exceptional customer service skills, and a high school degree. Responsibilities include training staff, ensuring product quality, and managing food costs. This full-time role offers a dynamic work environment focused on customer satisfaction.