Shift Leader: Drive Quality, Service & Team Growth

Papa John's International , Inc.; Gladstone (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading restaurant franchise in Gladstone, Missouri is seeking a Shift Leader to supervise operations and ensure high-quality service. The ideal candidate will maintain product quality, enforce company policies, and lead a customer-focused team. A high school diploma or equivalent is preferred, along with food service certifications. This role requires adaptability and the ability to work flexible hours, including nights and weekends.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Must be 18 years of age or older.
• Ability to successfully perform the job duties of all positions in the restaurant.

Responsibilities

• Supervises shifts to ensure high quality products and services.
• Maintains product quality, customer service, and performance responsibilities.
• Ensures compliance with company policies and local laws.

Skills

Planning & Prioritization

Communicates Effectively

Process Improvement

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Job description

A leading restaurant franchise in Gladstone, Missouri is seeking a Shift Leader to supervise operations and ensure high-quality service. The ideal candidate will maintain product quality, enforce company policies, and lead a customer-focused team. A high school diploma or equivalent is preferred, along with food service certifications. This role requires adaptability and the ability to work flexible hours, including nights and weekends.