Shift Leader: Customer Experience & Team Growth

18018 Jersey Mike's Tukwila; Tukwila (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

18018 Jersey Mike's Tukwila is looking for a dedicated Shift Leader to support management and lead a team. Responsibilities include coaching staff, maintaining food quality, and ensuring cleanliness in a fast-paced environment.

The ideal candidate will have a high school diploma, preferred experience in quick-service restaurants, and a Food Handler certification. Reliable transportation is also required for this role.

Qualifications

• Must be 18 years or older to operate the slicer.
• 1 year experience in QSR preferred.
• Serve Safe Certification - Food Handler required.
• Reliable transportation is a must.

Responsibilities

• Coaching staff to deliver exceptional customer service.
• Maintaining cleanliness and proper sanitation practices.
• Supporting management in daily operations.
• Ensuring food quality standards are met.
• Leading a crew of 2 to 5 people.

Skills

Customer service

Food quality management

Communication

Team leadership

Multitasking

Education

High school degree or equivalent

Tools

Slicer

Learning Management System

Job description

18018 Jersey Mike's Tukwila is looking for a dedicated Shift Leader to support management and lead a team. Responsibilities include coaching staff, maintaining food quality, and ensuring cleanliness in a fast-paced environment.

The ideal candidate will have a high school diploma, preferred experience in quick-service restaurants, and a Food Handler certification. Reliable transportation is also required for this role.