Shift Leader: Customer Experience & Team Growth

QuikTrip Corp.; Texarkana (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

QuikTrip in Texarkana, TX is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed. You'll deliver friendly customer service, reinforce standards, and promote a welcoming environment for everyone who walks through the door.

Under the guidance of the Store Manager and in coordination with other Assistant Managers, you will promote teamwork, uphold company policies, and support a respectful, inclusive, and customer-focused environment.

Qualifications

• High school diploma or GED is required.
• Retail store sales experience is desirable.
• Ability to communicate in English with customers and colleagues.

Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations - Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Skills

Customer service

Teamwork

Communication

Self-motivated

English proficiency

Education

High school diploma or GED

Job description

QuikTrip in Texarkana, TX is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed. You'll deliver friendly customer service, reinforce standards, and promote a welcoming environment for everyone who walks through the door.

Under the guidance of the Store Manager and in coordination with other Assistant Managers, you will promote teamwork, uphold company policies, and support a respectful, inclusive, and customer-focused environment.