Shift Leader: Customer Experience & Store Ops

PFLC Little Caesars; Duluth (GA); On-site; USD 30,000 - 40,000; Part time

Job summary

PFLC Little Caesars in Duluth, Georgia is looking for an Assistant Manager who will oversee shift operations, ensure guest satisfaction, and lead team members effectively. Candidates should have prior experience in a customer-facing role and be committed to maintaining our high standards of service.

This role requires great communication skills and the ability to work efficiently in a team setting. Additionally, a high school diploma is required, along with the ability to lift and manage food safely.

Qualifications

• Minimum 18 years of age.
• Previous experience in restaurants or retail preferred.
• Great communication skills with guests and co-workers.
• Ability to train and coach others.

Responsibilities

• Supervise restaurant colleagues, ensuring tasks are completed.
• Lead team members and assign tasks during shifts.
• Resolve guest complaints effectively.
• Control food costs, labor, waste, and cash on the shift.

Skills

Customer service

Leadership

Communication

Teamwork

Education

High school diploma or equivalent

Job description

PFLC Little Caesars in Duluth, Georgia is looking for an Assistant Manager who will oversee shift operations, ensure guest satisfaction, and lead team members effectively. Candidates should have prior experience in a customer-facing role and be committed to maintaining our high standards of service.

This role requires great communication skills and the ability to work efficiently in a team setting. Additionally, a high school diploma is required, along with the ability to lift and manage food safely.